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In addition to medical treatment and care, the UKBB also offers a wide range of social services if required. These include psychological support, social counselling and help with organising everyday life during and after the hospital stay.
The interaction between the medical departments and social services is of great importance for the recovery process. It helps patients to feel that they are in good hands not only physically, but also emotionally and socially. This holistic care supports the rapid return of children and adolescents to their familiar environment and helps them to reintegrate into their everyday lives.
The Medgate Kids Line provides quick and uncomplicated medical advice if your child is unwell. The medical team of our partner Medgate is available to you by telephone around the clock.
For emergencies abroad: Call the emergency number of your health insurance company. You will find this number on your health insurance card.
More information: On the Page of the emergency ward you will find everything you need to know about behaviour in emergencies, typical childhood illnesses and waiting times.
144 Outpatient clinic
145 Tox Info Suisse (Poisonings)
117 Police
118 Fire brigade
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